ProcedurePak - from concept to delivery at the Southend University Hospital NHS Foundation Trust
Southend University Hospital NHS Foundation Trust had some very specific requirements when it came to introducing ProcedurePak® packs; a close working relationship with Mölnlycke Health Care throughout the implementation and training process enabled them to now enjoy the benefits of packs ‘customised’ to their needs.
The introduction of ProcedurePak packs was aimed at improving operating theatre efficiency rather than saving money, but already there have been several other benefits, from time saved in procedures, to ease of use and even reduced stock levels. And though budget was never the main driver, a small cost saving has been a side bonus.
Before deciding on ProcedurePak packs the Trust was already working with Mölnlycke Health Care, and a partnership had developed between Mölnlycke Health Care representatives and the Trust’s clinical team. This paid dividends during the ProcedurePak packs implementation process; because the Trust needed a number of changes to meet its exact requirements and had to make several revisions to reflect new practice, it meant that the pack contents were re-specified more than once.
Support was provided from Mölnlycke Health Care’s account manager and clinical specialists. Clive Cambridge, Head of Purchasing and Supply at the Trust explains: “They were so responsive and also very good at managing our end users’ expectations on availability, because once the contents were agreed upon everyone wanted to have them straight away!”
Training was provided at the hospital and a customer service team put in place and the benefits were quick to come through. ProcedurePak packs save time and add convenience because it means that what used to take five or six minutes to prepare can be done in one. The impact on performance has been considerable. Clive adds: “Customised trays are new for us and we worked with Mölnlycke Health Care from concept to delivery. I am happy and my end user is happy, because ProcedurePak trays make life easier and improve efficiency. I would recommend ProcedurePak trays to others.”