Responsibility for our products
Mölnlycke Health Care has a worldwide reputation for products that are compliant, easy-to-use, reliable and effective – a reputation we secure thanks to our passion for quality and product responsibility.
We strive to continuously improve our performance so that we always meet and exceed the expectations of our customers, the patients that use our products and the regulatory authorities in the markets we operate.
Quality management systems
We have a rigorous process-based quality management system to ensure consistent levels of high quality. The quality management system helps us to meet customer expectations by continuously improving everything we do, including innovation and technology, manufacturing, the supply chain, sales and marketing and all supporting functions. To ensure continuous delivery of the system we have a range of ongoing active internal protocols in place for risk management and internal auditing. Alongside our global processes, each of our sites has a local quality system, as well as staff who are responsible for local quality management and compliance.
We take a 360-degree approach to product manufacture, considering our customers' health and safety as well as our environmental impact at every stage of the product life cycle. We have internal processes that govern how we develop, manufacture and supply our products to minimize risk to users and patients in accordance with ISO 14971.
Our primary suppliers are thoroughly assessed to ensure they meet our Supplier Standard, including our Supplier Code of Conduct. The manufacturing sites they use should provide a safe working environment and comply with local laws on issues such as fair remuneration, minimum age of employees and working hours. There is a Supplier Performance Management system in place to monitor, improve and control supplier performance and we regularly audit our suppliers (including third-party auditors where necessary).